At win988, protecting your personal data is not a formality — it is a core part of how we operate. This Privacy Policy explains exactly what information we collect from Pakistani players, why we collect it, how it is used, and the rights you hold over your own data.
Six core principles guide every data decision at win988. These are not marketing claims — they are operational commitments backed by the full text of this Privacy Policy.
win988 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used only to operate and improve your win988 experience.
All data transmitted between your device and win988's servers is protected by 256-bit SSL/TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored in encrypted form.
Registered win988 players have the right to access, correct, export, and request deletion of their personal data. These requests can be submitted via our support team and will be handled promptly.
win988 collects only the personal data that is strictly necessary for account operation, KYC compliance, and payment processing. We do not collect data speculatively or beyond what is required for platform operation.
Data is shared with third parties only where necessary — such as with licensed payment processors like JazzCash and EasyPaisa, or with regulatory authorities as required by law. All third-party partners are contractually bound to data protection standards.
When win988 makes material changes to this Privacy Policy, registered players are notified via email and a platform notification before the changes take effect. The updated policy is always accessible at this page.
This Privacy Policy ("Policy") is issued by win988 ("win988", "we", "us", "our") and applies to all personal data collected, processed, and stored in connection with your use of the win988 website at https://win988.bet and all related services, platforms, and communications operated under the win988 brand.
win988 is committed to protecting the privacy and security of all players, particularly those based in Pakistan, where trust in digital financial and gaming platforms is built upon transparent and responsible data practices. This Policy is written in plain, accessible English and is intended to give you a clear understanding of your rights and our obligations regarding your personal information.
By registering a win988 account, making a deposit, or continuing to use any win988 service after this Policy has been published or updated, you acknowledge that you have read and understood the terms set out herein and consent to the processing of your personal data as described in this Policy.
Your Privacy Matters: win988 processes personal data only for the legitimate purposes described in this Policy. We do not use your data in ways you would not reasonably expect, and we do not profit from selling your information to third parties.
win988 collects personal data in the following categories, depending on how you interact with the platform:
Note: win988 does not collect sensitive special-category personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data for identification purposes beyond what is required for standard KYC compliance.
win988 collects personal data through the following channels:
| Collection Method | Description |
|---|---|
| Account Registration | Data provided directly by you when creating your win988 account, including name, email, mobile number, and date of birth. |
| KYC Submission | Identity and address documents uploaded during the verification process before withdrawal processing. |
| Deposits & Withdrawals | Payment data collected when you transact via JazzCash, EasyPaisa, or bank transfer through the win988 cashier. |
| Platform Usage | Technical and behavioural data collected automatically as you navigate, play games, and interact with win988 features. |
| Customer Support | Information you share when contacting win988 via live chat or email, including account queries and complaints. |
| Cookies & Tracking | Data collected via cookies, web beacons, and similar technologies as described in Section 7 of this Policy. |
| Third-Party Verification | Data received from third-party identity verification and fraud prevention providers used to support KYC and AML compliance. |
win988 uses the personal data it collects for the following specific purposes:
win988 processes personal data only where a valid legal basis exists. The primary legal bases under which win988 processes your data are as follows:
win988 does not sell your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the extent necessary for each specific purpose:
win988 shares payment-related data with licensed payment processors — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — strictly for the purpose of processing deposits and withdrawals. These providers are required to handle your data in accordance with applicable financial regulations and are contractually prohibited from using it for any other purpose.
To fulfil our KYC and AML obligations, win988 may share identity data with licensed third-party verification service providers. These providers process your data solely for verification purposes and are bound by strict confidentiality obligations.
win988 integrates games from third-party licensed game studios. These studios may receive anonymised technical session data required for game operation. They do not receive identifiable personal data beyond what is technically necessary for the game session.
win988 may disclose personal data to competent regulatory bodies, licensing authorities, or law enforcement agencies where required to do so by law, court order, or to protect the rights, property, or safety of win988, its players, or the public.
In the event of a merger, acquisition, or sale of all or part of win988's business, player data may be transferred as part of that transaction. Affected players will be notified via email and a platform notice in advance of any such transfer taking effect, and privacy protections will be maintained.
Reminder: win988 will never share your personal data with third-party advertisers, data brokers, or unrelated commercial entities. Data sharing at win988 is strictly operational and compliance-driven.
win988 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse site usage, and prevent fraud. The following categories of cookies are used on the win988 website:
You may control non-essential cookies through your browser settings or by updating your cookie preferences within the win988 platform. Please note that disabling certain cookies may affect the functionality of the win988 platform.
win988 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation / AML compliance |
| KYC identity documents | Duration of account + 5 years after closure | Regulatory requirement |
| Financial transaction records | Duration of account + 7 years after closure | Financial regulation / AML |
| Support communications | 3 years from date of interaction | Legitimate interest / dispute resolution |
| Technical & usage logs | 13 months on a rolling basis | Fraud prevention / platform security |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent / legal compliance |
Upon expiry of the applicable retention period, win988 will securely delete or anonymise your personal data in accordance with industry-standard data destruction procedures.
As a win988 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact win988 support via the details provided in Section 16.
win988 will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.
Identity Verification for Rights Requests: To protect against unauthorised access to player data, win988 will require verification of your identity before processing any data rights request. This is a security measure and does not affect your right to make a request.
win988 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, win988 will notify affected players without undue delay in accordance with applicable data protection law.
win988 operates internationally and your personal data may be transferred to and processed in countries outside Pakistan, including the jurisdiction in which win988 holds its gaming licence and the locations of our technology service providers' data centres.
Where personal data is transferred outside Pakistan, win988 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses with receiving entities and transfers only to jurisdictions that maintain adequate data protection standards.
You may request further information about the specific safeguards in place for international transfers of your data by contacting win988 support.
win988 is strictly an adult platform. Our services are not directed at, and must not be used by, any person under the age of 21. win988 does not knowingly collect or process personal data belonging to individuals under the age of 21.
If win988 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be permanently closed. Any deposits made by an underage player will be returned to the originating payment method and any winnings will be voided.
If you have reason to believe that a person under 21 has registered a win988 account, please contact us immediately at [email protected] so that we can investigate and act promptly.
With your consent, win988 may send you marketing communications by email or SMS regarding promotions, new games, bonus offers, and platform updates. You may opt in to marketing communications during account registration or at any time via your win988 account settings.
You may withdraw your consent to receive marketing communications at any time by:
Please note that even after opting out of marketing communications, win988 will continue to send you transactional and service communications such as account verification emails, withdrawal confirmations, and security alerts. These communications are not promotional in nature and are necessary for the operation of your account.
Self-Exclusion and Marketing: Players who have activated a self-exclusion or cooling-off period on win988 will automatically be removed from all marketing communications for the duration of the exclusion period, in line with our responsible gaming commitments.
The win988 website may contain links to third-party websites or services for informational purposes. win988 is not responsible for the privacy practices or content of any third-party website. We strongly encourage you to review the privacy policy of any third-party site you visit.
The inclusion of a link to a third-party website does not constitute an endorsement of that site or its privacy practices by win988. This Privacy Policy applies solely to data collected through the win988 platform at https://win988.bet.
win988 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform operations. The "Last Updated" date displayed at the top of this page and in the updated-bar will be revised each time a change is made.
Where a change is material — meaning it significantly affects how we collect, use, or share your personal data — win988 will provide at least 14 days' advance notice to registered players via email and a prominent platform notification before the revised Policy takes effect.
Your continued use of win988 following the effective date of any updated Policy constitutes acceptance of the revised terms. If you do not agree with a material change, you have the right to close your account and request deletion of your personal data in accordance with Section 9.
If you have any questions, concerns, or complaints regarding this Privacy Policy or win988's handling of your personal data, please contact our Data Protection team through the following channels:
win988 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 30 days. Where a complaint cannot be resolved through our internal process, you may have the right to escalate the matter to the data protection supervisory authority in the relevant jurisdiction. Details of the applicable authority will be provided upon request.
We take privacy seriously. Every data rights request received by win988 is logged, tracked, and handled by a dedicated support specialist. Your enquiry will not be dismissed or deprioritised. We are committed to resolving your concerns fairly and transparently.
With strong encryption, zero data selling, and full KYC transparency, win988 is Pakistan's most trusted online casino. 21+ only. Play responsibly.